Leadership Coaching: Wine was great but we didn't buy...why? 0
When we are coaching executives on creating a culture of leadership we are very careful to highlight the importance of celebrating successes. By doing this they create and nurture a culture of success. So to be congruent with what we teach we decided to celebrate a significant milestone by going to wine country. Beverly and
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Owning Your Own Advantage 0
Beverly and I recently flew to Portland, Oregon to join our friends for a week's holiday. As we were boarding our UsAir flight a passenger asked the flight attendant a question about the baggage policy. The reply was, "We aren’t Southwest, Ma'am!" WOW, talk about owning an advantage. When brands begin admitting that they are
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The Puerto Vallarta Experience 0
When we could have purchased this light in any one of 100 places in Arizona we chose to buy it in Puerto Vallarta, Mexico? Why? Because now the light has a story and that makes it an experience. What kind of stories are you creating with and for your employees and customers? What reasons are
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