John Hersey Leadership Blog

One of the easiest ways to promote a contagious leadership culture in your company is to be constantly aware of the obstacles that hinder it. 

Intelligent leaders work on eradicating the conducts and actions that discourage the behaviors of contagious leaders in order to make the good arise by itself.

Here are 4 wise and simple strategies to stop energizing the contained and to start turning your company’s ways into contagious leadership ones:

Stop praising erroneous behaviors. 

True contagious leaders are congruent; constantly, in every decision they make. 

Let’s say a director whose style emulates that of a tyrant, who cares only about the bottom line, who is three-times divorced because work is his religion and expects it to be everyone else’s, gets promoted to vice-president.  What do you think is being praised here?        

Make it right to be a contagious leader.

In order to develop contagious leaders you have to commit to doing it.  

Just decide that contagious leadership is the right way to go, decide that it is ok to be a leader instead of just a manager, and embody that decision every single day and in every single thing you do. 

Before you know it, your behavior will become… contagious. 

Get personally involved in the process. 

Developing a contagious leadership culture project cannot be delegated; you have to be deeply involved in the process if success is your goal, even though this may not be your only role. 

In order for such an initiative to work, you must be a contagious leader yourself, you have to honor and reward contagious leadership behaviors and examples, and you should teach others to become such powerful leaders.

This is basic, because the contagious leadership approach implies a big cultural change for the majority of companies, and it doesn’t work hands-off, as management does.

Select a CLO- Contagious Leadership Officer

Give a hand-picked someone¾as advised by in the lines of a leadership speaker and advisor¾ a meaningful title, a big office, a lot of money, and unlimited authority to put into action, measure, and honor success all the way through your organization.

So many of us long for the “good old days” when the good guys finished first. It seems as though those days have been replaced by all the “bad boys” winning the big games and gaining all the notoriety and huge pay days. Well, we have news for you; the good old days may still be with us.

We recently traveled to Baltimore to visit relatives and participate in a fund raiser for the Baer School, which Bev’s sister Debbie Kastendike, her uisband Graham and their sons Eric and Christopher and his wife Ashley are deeply involved with.  The plan was to have an affair at the Legends of Sport Heroes right near Camden Yards where to Baltimore Orioles still play. A special treat would be an appearance by Joe Flacco, Quarterback for the Baltimore Ravens. With all the controversy about and around “star athletes” these days I wasn’t so sure that the QB’s appearance was anything worth getting all excited over. Boy, was I wrong!

Joe Flacco impressed each of the 200 people there, including the biggest doubting Thomas of all, me.

To watch him was to learn about him. He began quietly, appearing a bit shy at first. Then as we entered the room where the kids were he began to be more lively. For the last picture above he actually asked if the little girl would like to have a picture taken. He didn’t presume she wanted the shot, nor did he walk away relieved that he avoided yet another inconvenience. No, he asked if she would like a picture.

Most of these kids had no idea who Joe Flacco is, nor did they care. They only knew that he enjoyed being with them, paying attention to them, talking with them, smiling with them. They loved him for that and so did the delighted people that came to help the Baer School.

That night, we all saw a side of Joe Flacco, and perhaps other “star athletes” that made us revisit our attitudes toward all athletes. Perhaps they are not all thugs and bad boys. Perhaps a few, like Joe Flacco, are really good guys that just dress up like athletes and happen to get paid a lot of money for doing so. This doesn’t make them bad. In fact, it just helped prove a really important point for all of us. Despite what the world may look like from time to time, good guys really do finish first.

Be Well & Be Contagious!

John

Rarely have Beverly and I been so touched by a book as we have been by The Go-Giver. It took us all of two hours to read and we immediately asked author Bob Burg to join us on a complimentary teleseminar to go deeper on his 5 Laws of Stratospheric Success. It is Wednesday January 13.

Register NOW! Even if you have schedule challenges, register anyways. Only those registered will receive a link to the recoded interview.  Go to:

http://www.johnhersey.com/stratospheric_success.html

As the bestseller author Melody Beattie states:

“Gratitude unlocks the fullness of life.  It turns what we have into enough, and more.  It turns denial into acceptance, chaos to order, confusion to clarity.  It can turn a meal into a feast, a house into a home, a stranger into a friend.  Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”

Gratitude is not a Thanksgiving Day or Christmas time ‘thing’.  Although these special times of year are all about consciously counting our blessings, gratitude is a way of life, a habit we must get into so as to get the best out of life and the people around us every single day.

Showing gratitude is the best way to spread positive feelings around you.  Think about it for a minute:

How do you feel when someone expresses a sincere thank you for something you did?  Doesn’t it make you feel great?  Positive feelings lift people up, increase their enthusiasm, and motivate them to achieve more.  Reaching a goal starts with a single positive thought.

Gratitude can have a very positive snowball effect that keeps you and others moving forward towards achieving your goals.  It is a selfless and lasting feeling that will inspire you and others around you for a long time.  When being grateful to others, be open and expressive, so that they truly know how you feel.

No one should be taken for granted.  A good leader shows gratitude for even the smallest things. It could be just a verbal ‘thank you’, a note, or a small gift; the important thing is to recognize the service others give, in order to create a strong and loyal relationship.  It is fundamental to learn how to express gratitude towards others, however it is equally important to learn to accept it from those around you.

Gratitude prompts better communication and interest in helping.  Everyone understands a word of love that comes from the heart.  No matter how constructive criticism is, it may put people in a defensive state, but if you employ a grateful attitude, it can really do wonders.  By highlighting what you appreciate in people, it is easier to talk to them about what they need to improve.

Being grateful is a practice that requires training; this is why it is a great idea to keep a gratitude journal.  You should write on it five things you are grateful for every day.  Maybe today you want to acknowledge how grateful you are for your health, for your family, friends and colleagues, for your finances, for your personal accomplishments, for your intelligence and ingenuity, for the things you love, or for your freedom to dream.  The more you write the more you will start being grateful for the smallest things.  Showing gratitude every day will change the way you think, and will benefit you and others around you.

When you are thankful for what you have, you will get more of it.  If you center on what you lack, you will never have enough.

Gratitude makes you appreciate life and keeps your thoughts positive, so that you cherish everything you have and acknowledge the people around you as valuable human beings with lots of wisdom and valuable ideas to share.

Become the Leader Your Company Needs. Get My 6 FREE Leadership Videos Here: www.JohnHersey.com

During the past couple of years I have become more serious than usual (and I tend to have a serious nature). In April of this year my life and business had gotten so serious that I decided, much to Beverly’s relief, that it was time to make some changes. Since then I have been on a mission to learn to have fun again. Not only has it made me a better person (at least more tolerable to be around), but it has made me a better leader as well. I have discovered that really great leaders are broad thinkers, not narrow minded. Great thinkers have diverse interests. And, really great leaders enjoy leading.

In my pursuit to learn to have fun again I have engaged in as many wonderful and new experiences as possible. We’ll share some of them with you from time to time. Beverly and I have taken up ballroom dancing (this is amazing fun,; check out EuroRythm Studios) and photography while expanding our interests in learning about wine, cooking, travel and Opera.

This weekend we engaged in several of these activitites. A ballroom dancing event Friday evening, Tosca at The Met at the Movies (fabulous and you must try this) on Saturday, and a musical Saturday evening. Sunday was the topper. We took a helicopter to Four Peaks Mountain and toured one of the finest (certainly the hardest to reach ) Amathyst mines in the world. The pictures below say it all.

We got to keep the minerals we mined and the people at Sami’s Fine Jewelry will process, cut and polish the best of our stones and give it to us. Bev had some pretty huge rocks so maybe we’ll retire soon.

Finally, Just in case you are thinking this was looking like lots of work and very little fun check out the picture below.

You have no doubt heard the saying about all work and no play making John a dull boy. Learn to have fun again and the work and play will make us all better leaders. Besides, it makes for Unforgettable Weekends filled with Unforgettable Experiences.

We have had a tremendous response and some frustration to last weeks teleseminar,
HowTo Thrive in Tight Times . It is not surprising to us that most of
your questions, comments and concerns were around Action 1,
Focusing on the top 20% of your income and/or impact producing
activities.

We never said it would be easy. Nor did we say to not do those
“other activities” that were necessary to the running of your
business.

As Ralph Waldo Emerson said:

“As the gardener, by severe pruning, forces the sap of the tree
into one or two vigorous limbs, so should you stop off your
miscellaneous activity and concentrate your force on one or a few
points”

We all have necessary and important activities to perform in the
normal course of keeping our businesses going in the desired direction.
However, all too often we do these instead of the critical income and impact
producing activities.

We have heard people say, “I can’t possibly do that top 20%
thing. It is a great idea but won’t work for me. There is just too
much to do around here, and I am the one to do them.”

All true! However, doing many of these activities keeps us from
zeroing in on those that produce big results.

Think of it this way; if you had an emergency that required you
to leave your office and only spend 20% of your time working, what
would you focus on? Who would you delegate those “other important
activities” too? Which of these “important” activities would you
let go off?

We hope you find this deeper dive into the subject helpful. Let
us know by commenting below.

Our friend Wayne Tall passed away recently. It was sudden and swift, just the way he wanted it. Beverly and I just returned from his memorial service. Actually, it was more of a celebration than a service. It was a party at one of his favorite restaurants.

Several people told amusing stories about Wayne. He would have enjoyed this. It made me think. Wayne was an extraordinary man.

He adored, admired and totally respected his wife, also a “Bev”.

He loved his children and was a devoted grandfather.

He was an engineer in every sense of the word. He was building an airplane in his garage. He applied his engineering background and wood working skills to create and build wondrous presents for his grand daughter.

He was a preservationist, working tirelessly to preserve the beauty of our town. To hear others talk, he was the “godfather” of building and cutting trails in our town preserve. If you cut a trail incorrectly, the wrath of Wayne would descend upon you

He was a 4-wheeler, always the first to suggest the group take the steep, dangerous climb, despite being 10-20 years older than the others.

He was a connoisseur of food and wine. He didn’t just like to prepare and consume great food, like me, he analyzed it, dissected it and took great joy in discussing flavors and tastes and which side of the hill the grapes were grown for a particular vintage. He could choose the perfect wine or beer to follow a hike, 4-wheel adventure or a five course dinner.

I don’t think Wayne would mind if I suggested that he was also an extraordinary Contagious Leader. He was involved in activities for which he had great passion. Once involved, he took a stand, never being fearful of expressing a strong point of view, making a significant difference, always setting and accomplishing goals, improving his skills and acknowledging others.

At his celebration one of his friends reminisced about a time when he and his wife had hiked one of the truly great mountains in America. Following the hike they sat at the base of this majestic mountain, watching the sunset while enjoying a beer and glass of wine. They thought of Wayne as they turned the bottle of beer on its side and read the label, which said: “Life is short, don’t sip.”

How many of us, leaders and aspiring leaders, are sipping, being careful not to take in too much, being cautious, ever so suspicious, not extending ourselves, not enjoying the full measure of every moment, every opportunity, every challenge?

Not Wayne Tall, not our friend!

John & Bev

“Change the way you look at things and the things you look at change.”

Dr. Wayne Dyer

It is a very simple statement but it can be powerfully true.

As leaders it is our responsibility to stay fresh, remain open to new alternatives, advance solutions that may have been unthinkable just 3-6 months ago. It’s so easy to get stuck in our way of doing and thinking that before we know it we are rigid, unable to see beyond that which we already know. Once stuck it can be very, very difficult to get unstuck. So, how do we avoid it and how do we get unstuck if that is where we are. Here are some easy, do it now suggestions:

• Practice changing your perspective by questioning your automatic responses.
• Make your self uncomfortable by simply sitting in a different seat during your regular meetings. You will be amazed at how differently you hear and see the content of the meeting and the participants.
• Go into the office (if that is where you go everyday) a bit later or earlier than usual. Get to the office in a different way like taking a different route, carpooling or taking public transportation.
• Read a book you would never think of reading.
• Read a totally unusual magazine for you, not business related.
• Take a course, any course. Check out a community college, the internet or your newspaper for course listings.
• Hire a coach who will hold you accountable for getting unstuck. www.thecoachinstitute.com or email us at beverly@johnhersey.com .
• Go on an adventure vacation by yourself for a day, overnight, or long weekend.
• Do some volunteer work. Pick an organization that you believe in such as the Boys & Girls Club, school athletic team, SCORE, or check out Volunteers of America’s website for ideas www.voa.org
• Turn off the TV and go for a brisk walk instead. It’s not only a great way to boost your mood and increase your energy but you will get in shape as well.

We recently delivered a keynote speech that included a demonstration of changing your perspective. It was lots of fun. You might enjoy watching a short clip. Just go to http://www.youtube.com/watch?v=kpNBIAqMZ0k and enjoy the show.

Just DO something that is out of the norm for you. Shake yourself up. There are lots of actions you can take if you decide to get unstuck and if you really determined to get better at being a better leader.

John

John and I are getting ready to launch a new teleseminar called Thriving in Tight Times, 24 Recipes for Cooking up a Full Plate of Business. One of the recipes is too simply take care of your physicality! So I have been doing some research on this because although we all know we need to this, it’s one of those things we just don’t do. I found this very simple article, where you don’t have to be a scientist or engineer to understand it. It clearly lays out the importance of taking care in the most obvious ways and the documented benefit of it.

7 ways to make your brain better, faster, and smarter!

Article by William Speed Weed READER’S DIGEST

The No. 1 Thing You Can Do?

1. Move It
Quick — what’s the No. 1 thing you can do for your brain’s health? Differential calculus, you say? Chess? Chaos theory? Nope, the best brain sharpener may be … sneakers? Yup. Once they’re on your feet, you can pump up your heart rate. “The best advice I can give to keep your brain healthy and young is aerobic exercise,” says Donald Stuss, PhD, a neuropsychologist and director of the Rotman Research Institute at Baycrest Centre for Geriatric Care in Toronto.

Mark McDaniel, PhD, professor of psychology at Washington University in St. Louis, agrees, but adds, “I would suggest a combined program of aerobics and weight training. Studies show the best outcomes for those engaged in both types of exercise.”

As we age, our brain cells, called neurons, lose the tree-branch-like connections between them. These connections, or synapses, are essential to thought. Quite literally, over time, our brains lose their heft. Perhaps the most striking brain research today is the strong evidence we now have that “exercise may forestall some kinds of mental decline,” notes McDaniel. It may even restore memory. Myriad animal studies have shown that, among other brain benefits, aerobic exercise increases capillary development in the brain, meaning more blood supply, more nutrients and — a big requirement for brain health — more oxygen.

The preeminent exercise and brain-health researcher in humans is Arthur Kramer at the University of Illinois at Urbana-Champaign. In a dozen studies over the past few years, with titles such as “Aerobic Fitness Reduces Brain Tissue Loss in Aging Humans,” Kramer and his colleagues have proved two critical findings: Fit people have sharper brains, and people who are out of shape, but then get into shape, sharpen up their brains. This second finding is vital. There’s no question that working out makes you smarter, and it does so, Kramer notes, at all stages of life. Just as important, exercise staves off heart disease, obesity, diabetes and other maladies that increase the risk of brain problems as we age.

2. Feed It
Another path to a better brain is through your stomach. We’ve all heard about antioxidants as cancer fighters. Eating foods that contain these molecules, which neutralize harmful free radicals, may be especially good for your brain too. Free radicals have nothing to do with Berkeley politics and everything to do with breaking down the neurons in our brains. Many colorful fruits and vegetables are packed with antioxidants, as are some beans, whole grains, nuts and spices.

More important, though, is overall nutrition. In concert with a good workout routine, you should eat right to avoid the diseases that modern flesh is heir to. High blood pressure, diabetes, obesity and high cholesterol all make life tough on your brain, says Carol Greenwood, PhD, a geriatric research scientist at the University of Toronto.

If your diet is heavy, then you’re probably also heavy. The same weight that burdens your legs on the stairs also burdens your brain for the witty reply or quick problem solving. The best things you can eat for your body, Greenwood notes, are also the best things you can eat for your brain. Your brain is in your body, after all. Greenwood’s recommendation is to follow the dietary guidelines from the American Diabetes Association (available at diabetes.org).

3. Speed It Up
Sorry to say, our brains naturally start slowing down at the cruelly young age of 30 (yes, 30). It used to be thought that this couldn’t be helped, but a barrage of new studies show that people of any age can train their brains to be faster and, in effect, younger. “Your brain is a learning machine,” says Michael Merzenich, PhD, a neuroscientist at the University of California, San Francisco. Given the right tools, we can train our brains to act like they did when we were younger. All that’s required is dedicated practice: exercises for the mind.

Merzenich has developed a computer-based training regimen to speed up how the brain processes information (positscience.com). Since much of the data we receive comes through speech, the Brain Fitness Program works with language and hearing to improve both speed and accuracy. Over the course of your training, the program starts asking you to distinguish sounds (between “dog” and “bog,” for instance) at an increasingly faster rate. It’s a bit like a tennis instructor, says Merzenich, shooting balls at you faster and faster over the course of the summer to keep you challenged. Though you may have started out slow, by Labor Day you’re pretty nimble.

Similarly, Nintendo was inspired by the research of a Japanese doctor to develop a handheld game called Brain Age: Train Your Brain in Minutes a Day, which has sold more than two million copies in Japan. No software out there has yet been approved by the FDA as a treatment for cognitive impairment, but an increasing number of reputable scientific studies suggest that programs like Merzenich’s could help slow down typical brain aging, or even treat dementia. The biggest finding in brain research in the last ten years is that the brain at any age is highly adaptable, or “plastic,” as neurologists put it. If you ask your brain to learn, it will learn. And it may speed up in the process.

To keep your brain young and supple, you can purchase software like Merzenich’s, or you can do one of a million new activities that challenge and excite you: playing Ping-Pong or contract bridge, doing jigsaw puzzles, learning a new language or the tango, taking accordion lessons, building a kit airplane, mastering bonsai technique, discovering the subtleties of beer-brewing and, sure, relearning differential calculus.

“Anything that closely engages your focus and is strongly rewarding,” says Merzenich, will kick your brain into learning mode and necessarily notch it up. For his part, Merzenich, 64, has “4,000 hobbies,” including a wood shop and a vineyard.

4. Stay Calm
So you may be saying to yourself, I have to sign up right now for Swahili and calculus and accordion lessons before my brain withers away! Stop! Breathe. Relax. Good.

While challenging your brain is very important, remaining calm is equally so. In a paper on the brain and stress, Jeansok Kim of the University of Washington asserts, in no uncertain terms, that traumatic stress is bad for your brain cells. Stress can “disturb cognitive processes such as learning and memory, and consequently limit the quality of human life,” writes Kim.

One example is a part of the brain called the hippocampus, which is a primary locus of memory formation, but which can be seriously debilitated by chronic stress. Of course, physical exercise is always a great destressor, as are calmer activities like yoga and meditation. And when you line up your mental calisthenics (your Swahili and swing lessons), make sure you can stay loose and have fun.

5. Give It a Rest
Perhaps the most extreme example of the mental power of staying calm is the creative benefit of sleep. Next time you’re working on a complex problem, whether it be a calculus proof or choosing the right car for your family, it really pays to “sleep on it.”

Researchers at Harvard Medical School have looked at the conditions under which people come up with creative solutions. In a study involving math problems, they found that a good night’s rest doubled participants’ chances of finding a creative solution to the problems the next day. The sleeping brain, they theorize, is vastly capable of synthesizing complex information.

6. Laugh a Little
Humor stimulates the parts of our brain that use the “feel good” chemical messenger dopamine. That puts laughter in the category of activities you want to do over and over again, such as eating chocolate or having sex. Laughter is pleasurable, perhaps even “addictive,” to the brain.

But can humor make us smarter? The jury is still out and more studies are needed, but the initial results are encouraging. Look for a feature on exciting new research about humor and intelligence in the September issue of Reader’s Digest.

7. Get Better With Age
In our youth-obsessed culture, no one’s suggesting a revision to the Constitution allowing 20-year-olds to run for President. The age requirement remains at 35. You’ve heard about the wisdom and judgment of older people? Scientists are starting to understand how wisdom works on a neurological level.

When you are older, explains Merzenich, “you have recorded in your brain millions and millions of little social scenarios and facts” that you can call upon at any time. Furthermore, he notes, “you are a much better synthesizer and integrator of that information.”

Older people are better at solving problems, because they have more mental information to draw upon than younger people do. That’s why those in their 50s and 60s are sage. They’re the ones we turn to for the best advice, the ones we want to run our companies and our country.

As Barry Gordon, a neurologist at The Johns Hopkins School of Medicine and author of Intelligent Memory: Improve the Memory That Makes You Smarter, puts it, “It’s nice to know some things get better with age.”

photo: chilmarkresearch.com